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Moshibudi M

1 reviews | Active since Jun 2011

22 Jun 2015, 11:37

Pure Pleasure Electric blankets poor quality

I bought two Pure Pleasure electric blankets from [URL Removed] on 31 May 2014 - Order No: ***. The one was for a double bed and the other a single bed. In August 2014, the double one was broken. I have not even used that for two months. I arranged with [URL Removed] to collect it. I got refund for that. Now, last week i started using the single blanket again and last Friday it stopped working!!! I mean really??? These Pure Pleasure products are of poor quality standard and my advise to people out there is to avoid buying those because it is a waste of money and it can also be dangerous. I am disappointed. Next time i will invest on a better quality product from other stores.

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Replies (1)
takealot.com
takealot.com's reply22 Jun 2015, 13:00
Official
Hello smak,

We're sorry to hear about the troubles with your Pure Pleasure blankets and have instructed our complaints team to get in touch so that we can assist in arranging a return for you. Our aim is to bring you the best products at the best prices and will therefore gladly escalate this matter to the product supplier to look into the quality issues you've raised.

We thank you for bringing this to our attention and we'll do our best to get feedback on the matter asap. Please keep an eye out for our team's call to assist with the return in the meantime.

Kind Regards,
takealot.com