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I ordered and paid a cash payment delivery at my work place The 9th of December I received an sms state order number #***0 is out for delivery and will be delivered and fine it was delivered . By delivery guy name Mr Sizwe was given a cash payment R4873 and I even sign for it . Only to find out on 3 products one term is not the order I described. Then the delivery guy gave me this number *** that's when I spoke to Mr Peterson was told will escalated my query and will delivered for exchange . Then another sms received #***dec 2019 #***0 is rescheduled the 13/12/2019 TO 3:00PM , then before 5pm another sms received #***0 is rescheduled for Tues 17/12/2019 before 5pm.. still not delivery. Same day I called head office and I was informed will be delivered the 18/12/2019 Finally the delivery guy name Ayijie came around 15:40pm with all the products but refuse to exchange to the purchase I received , which I didn't pay for 72 piece silver cutlery and to exchanged to the one I ordered (green enamel pots ).

Had to call again to head office number *** which doesn't not exist today but a day before I was speaking to them to the same number .Even the delivery guy tried to call them still without access. The delivery guy had to give me an admin guy to speak to him to his personal number 073.......86 Mr Mdu and had to explained again about my query then I was informed that will escalated the matter to the seniors and my order will be delivered tomorrow for exchange before 12:pm. While I was with him over the phone ,fuming and getting so frustrated about this bad service I'm experiencing. Received an sms state ''CUSTOMER WE TRIED TO DELIVER YOUR TAKEALOT ORDER #***0,BUT COULDN'T. Find out more http://take.al/t/4bcR . *****what a lie you poor service ever .