PUBLIC be careful - ***** process; see handy ordering tip inside

HANDY TIP: Takealot will not deliver goods until the entire order is ready; so if just one item is delayed they will wait for weeks before delivering goods, even if they have the other items ready. Better to order one item at a time, per order. It will create more admin for takealot, but they deserve it for implementing unfriendly customer experiences with regard to delivering. They have good digital services, but their greatest weakness if the delivery and warehouse processes.

# ********** 7 - order were not delivered after waiting almost a month. So i cancelled the order; their internal process is so inefficient that they cannot refund you unless the goods actually go through the warehouse; in my case the goods were never delivered because takealot systems were faulty, so now Takealot refuse to refund me because the goods have not gone through their warehouse. The following call centre staff have been unhelpful and careless: Geovani; Matthew Bezuidenhout, his manager Steven - all promised to investigate and expedite a solution, not one of them cam back to me. But they will get a bonus anyway.