Property damage by a Takealot delivery guy at wrong address

On Monday 12 August, a TAKELOT delivery guy tried to deliver a parcel who was not intended for me, at my house. Since I was not at home and did not order anything from Takealot, this guy then "hide" the parcel in my rolled-up canvas blind on my verandah and in this process, damaged and soiled the blind. Then he contacted the 'client' on his phone and left. A couple of minutes later the 'client' came to fetch the parcel, climbing on my verandah furniture to reach the hidden parcel. All of this is captured on my CCTV camera system. Then I phoned the Takealot contact centre last night as well as this morning and both operators asked for my email address so I can send the camera footage to them. But I never received any emails to whom I can send the footage. This conduct of Takealot employers are not acceptable and I need answers from the management of Takealot to who will have to pay for the damage to my property.