Promised Delivery Dates not met, very disappointing customer service

<p>my order number is ********** . i placed the order and made payment on Friday 25/11/2016. on the tracking of my order, it was indicated that Thursday, 01/12/2016, my order would be delivered. on tuesday, 29/11/2016, i received a sms from Takealot, confirming that my order was going to be delivered that day before 17:00, via Fedex. i did not receive my order and i queried with a consultant why it had not been delivered. the consulatant apologised, via email for the inconvenience and confirmed the delivery would take take on Wednesday,30/11/2016. still no delivery happened... today, thursday 01/12/2016, i was again promised by the same consultant that my order is going to be delivered today. just after 15:00 today i called the help line to confirm if all was still in order. this time i dealt with a different consultant who could not confirm where my delivery was. at 16:19 today i received a mail to say that they will consult with the courier and revert soonest. it is now 17:44 and i have received no response from Takealot. i have, in writing been fed false promises/lies. all other orders i have placed with Takealot were delivered before the indicated date and i even "talked up" the company to some of my colleagues who are sceptical about buying online. this experience has left a very bitter taste in my mouth and i will be very weary of ordering from Takealot again.</p>