1 reviews | Active since Aug 2011
Promised delivery and not informed of delay
I have been promised delivery of today for items I required to take with my on a weekend trip and delivery was set for today. I called Mr delivery to query the status and was informed it was going to be delivered, twice today I got the same response. Finally the third time I was informed it is on hold and I won't be getting my delivery today as there's items still outstanding and they aren't in Stock. <br> <br> Prior to this I was not informed it will not be delivered today. I had to call and query it multiple times. Especially after it being set as delivery was for today, as soon as this wasn't possible, I should have been formed. <br> <br> Find it very ridiculous that there's a deviation from the original date of delivery and I was not informed. Absolutely disgusted with the service.
We're sorry for the confusion with your delivery and appreciate you taking Melissa's call to assist with this matter. As requested we'll make the necessary arrangements to have this parcel delivered by 12pm tomorrow and will await your email confirmation of the alternative delivery address.
Melissa will monitor this to make sure delivery occurs tomorrow before you leave on holiday.
Sincerely,
takealot.com
We're sorry for the confusion with your delivery and appreciate you taking Melissa's call to assist with this matter. As requested we'll make the necessary arrangements to have this parcel delivered by 12pm tomorrow and will await your email confirmation of the alternative delivery address.
Melissa will monitor this to make sure delivery occurs tomorrow before you leave on holiday.
Sincerely,
takealot.com
