NE
Nizamuideen E
1 reviews | Active since Oct 2014
11 Dec 2015, 17:17
Promised delivery and NO SHOW
Recieved an sms on the 10.12.2015 stating delivery of my items will be completed before 17.00, nothing happend. Called the call centre to enquiry what is going on. I spoke to Nolan Morta on the 10.12.2015 at 17.10 regarding this, where he assisted me stating and confirming delivery on the 11.12.2015 between 15.00 and 17.00. I emailed Nolan Morta at 15.00 inquiring if all was in order for delivery today, he rep**** stating that all was in order, and my delivery will be complete between 15.00 and 17.00. I havent recieved my items as yet, and no replies to my emails now.
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takealot.com's replyOfficial
11 Dec 2015, 18:25Hello Nizam90432,
We apologise for not completing delivery with you as promised. We've instructed our complaints team to investigate why this did not happen as per the original delivery date as well as the rescheduled dates. They'll revert back to you as soon as they've clarified this matter with the relevant departments and they'll assist in getting your goods delivered to you ASAP.
Sincerely,
takealot.com
We apologise for not completing delivery with you as promised. We've instructed our complaints team to investigate why this did not happen as per the original delivery date as well as the rescheduled dates. They'll revert back to you as soon as they've clarified this matter with the relevant departments and they'll assist in getting your goods delivered to you ASAP.
Sincerely,
takealot.com
takealot.com's reply11 Dec 2015, 18:25
Official
Hello Nizam90432,
We apologise for not completing delivery with you as promised. We've instructed our complaints team to investigate why this did not happen as per the original delivery date as well as the rescheduled dates. They'll revert back to you as soon as they've clarified this matter with the relevant departments and they'll assist in getting your goods delivered to you ASAP.
Sincerely,
takealot.com
We apologise for not completing delivery with you as promised. We've instructed our complaints team to investigate why this did not happen as per the original delivery date as well as the rescheduled dates. They'll revert back to you as soon as they've clarified this matter with the relevant departments and they'll assist in getting your goods delivered to you ASAP.
Sincerely,
takealot.com