WL
Willem L

1 reviews | Active since Oct 2009

25 Oct 2017, 09:17

Product not received as advertised

Hi

I bought a product on takelot when it was on special for R 679. Unfortunately the product arrived broken at my house.

I logged a return, and takelot refunded me the R 679. However, I would like the have the product that I purchased instead of the refund, but takelot's response are: "Please kindly be advised that I have escalated the inquiry with my manager and he had requested we can not give it to that same price we can not price match prices." " You can go ahead and place the order for https://www.takealot.com/wildberry-double-door-cabinet-mahogany/PLID ********** 5 and pay in the difference".

They are still advertising the product, but now for R 839.

As per the consumer protection act, I would like to receive the product as advertised.

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