Product not as description

<p>Hi</p> <p> </p> <p>Ordered locks from Takealot.com </p> <p>Product description: </p> <p> </p> <p>What I ordered as per description:</p> <p>Go Travel TSA Key Lock is a dual TSA accepted lock that opens using your own combination code or handy back-up key.</p> <p> </p> <p>The locks I received could only open by key.</p> <p>I don't want a credit, I want the correct item as described.</p> <p>This is not the first time this has happened.</p> <p> </p> <p>I have asked Dayne Felix to get a manager to call me to no avail.</p> <p> </p>