DP
Diane P
1 reviews | Active since Apr 2013
27 Aug 2015, 17:20
Price difference on checkout
I ordered a Morphy Richards \Avalanche"Icecream Maker priced at R1 999 on the site. When I went to checkout the price registered at R3 499.<br> <br> I then decided to e-mail Takealot about the issue and the feedback that I got from Elzita Vlokman that the price had been increased to wait for it ... R4 320.<br> <br> When I clicked on the link that she sent me the price has been changed. I find this very dishonest as that was not what I put my order through at and if anything the price noted when I ordered should have been honoured.<br> <br> Please could you comment on this?"""
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Replies (1)takealot.com's replyOfficial
27 Aug 2015, 17:31Hello Xtra,
We're sorry to hear of your disappointment and will gladly look into the product's price change with our buyer to get a bit more insight into the matter. Our complaints team will get in touch with our buyer first thing in the morning and will then contact you with feedback.
Kind Regards,
takealot.com
We're sorry to hear of your disappointment and will gladly look into the product's price change with our buyer to get a bit more insight into the matter. Our complaints team will get in touch with our buyer first thing in the morning and will then contact you with feedback.
Kind Regards,
takealot.com
takealot.com's reply27 Aug 2015, 17:31
Official
Hello Xtra,
We're sorry to hear of your disappointment and will gladly look into the product's price change with our buyer to get a bit more insight into the matter. Our complaints team will get in touch with our buyer first thing in the morning and will then contact you with feedback.
Kind Regards,
takealot.com
We're sorry to hear of your disappointment and will gladly look into the product's price change with our buyer to get a bit more insight into the matter. Our complaints team will get in touch with our buyer first thing in the morning and will then contact you with feedback.
Kind Regards,
takealot.com
