VT
Vusi T

1 reviews | Active since Dec 2015

26 Jan 2016, 11:33

Postponement of delivery

Hi Hello Peter <br> I would like to thank you for your help when I had a problem with Takealot. I can't think of anybody that can help me better than you. I've been made to wait for a parcel(***) that never arrives even when I told them that I had to put my personal stuff on hold waiting on the parcel and that they must please use a different courier company instead of Mr Delivery. They just don't care about peoples lives, they think we buy stuff there because we have nothing better to do. We buy stuff there because we are busy people and it's convenient and not to inconvenience ourselves.I sent e-mails and somebody named Jodie Hamici responded after getting calls from ladies from Mr Delivery named Anima and Bulelwa respectively, saying that my parcel was rescheduled for monday which was yesterday2016/01/25,I waited like normal but to no avail. Now I just wan't them to talk to you because they seem to listen when you talk to them!!! Please help!!!<br> <br> Kind regards<br> Vusi

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Replies (1)
takealot.com
takealot.com's reply26 Jan 2016, 15:39
Official
Hello VukaAfro,

We are sorry for the inconvenience you have experienced having to wait for our courier to collect the returned item.

As promised, our courier has committed to ensuring collection takes place today and we will ensure that your new order is ready and waiting for you when you get back from your Holiday!

Regards
Takealot.com