Poorest service

<p>I paid for size 3 nappies and some stupid (probably drunk on a saturday morning)somebody decided to pack a size 5 box & send to me. My baby didnt have nappies as i expected delivery on saturday so since then i had to buy a small pack for the weekend. Now ive requested a return and the assistant is telling me stories like i have to take pictures of the item n barcode n a whole LOT of things i have to do and send through before they come and collect the box,which i do NOT have time to do.</p> <p> </p> <p>WHY DO U EXPECT ME TO DO ALL THAT WHEN THE PERSON WHO PACKED MY ITEMS CLEARLY DID NOT DO THEIR JOB????? THE PERSON DIDNT EVEN PUT THE INVOICE I USUALLY GET IN THE BOX WITH THE ITEM, I HAD TWO SEPARATE ORDERS AND THEY BOTH DONT HAVE THE INVOICES.</p> <p> </p> <p>THIS PACKAGING PERSON WAS CLEARLY UNPROFESSIONAL AND NOW I HAVE TO PAY 4THEIR LAZINESS.</p> <p> </p> <p>I AM NOT GOING TO DO THAT,IF YOU CANT SEND THE RIGHT SIZE I PAID FOR THEN GIVE MY MONEY BACK.</p> <p> </p> <p>YOUR SYSTEM MAKES IT HASSLE FREE FOR U TO GET MY MONEY WHEN PURCHASING BUT WHEN I WANT A RETURN OR REFUND I MUST GO THROUGH ALL THAT HASSLE OF SENDING PICTURES AND THEN HAVING TO WAIT A FEW DAY OR EVEN A WEEK BEFORE I CAN GET MY MONEY. I PAID CASH ON DELIVERY SO IF U CANT SEND ME THE RIGHT SIZE I SUGGEST YOU SEND A DRIVER TO MY HOUSE TO GIVE BACK MY MONEY THE SAME WAY I PAID FOR THE ITEMS.</p> <p> </p> <p> </p> <p>THIS IS THE WORST INCONVINIENCE IVE HAD FROM YOU THUS FAR. I THOUGHT I WAS SAVING BUT IVE ACTUALLY SPENT EVEN MORE THAN I SHOULDVE.</p>