RR
Raymond R

1 reviews | Active since Oct 2009

28 Jan 2015, 18:38

Poor Website, and Slow Response

I tried to log onto the \Takealot"website"

0
Replies (1)
takealot.com
takealot.com's reply28 Jan 2015, 22:13
Official
Hello RaymondInSA,

We're sorry to hear of your frustrating experience & can see you're very upset by this. We'll inform our technical & design teams about this as a matter of urgency tomorrow so that they can address the grievances you've raised with regards to the site's error messaging, design & performance.

Furthermore we'll instruct our complaints team to look into the delayed response on your email enquiry & to get in contact with you to see if there's any way we can assist with the missed daily deals opportunity.

As a loyal & valued customer we'd hate to lose you over something like this & will do our best to get this resolved tomorrow as quickly as possible.

Regards,
takealot.com