RR
Raymond R
1 reviews | Active since Oct 2009
28 Jan 2015, 18:38
Poor Website, and Slow Response
I tried to log onto the \Takealot"website"
Helpful (0)
Replies (1)0
Replies (1)takealot.com's replyOfficial
28 Jan 2015, 22:13Hello RaymondInSA,
We're sorry to hear of your frustrating experience & can see you're very upset by this. We'll inform our technical & design teams about this as a matter of urgency tomorrow so that they can address the grievances you've raised with regards to the site's error messaging, design & performance.
Furthermore we'll instruct our complaints team to look into the delayed response on your email enquiry & to get in contact with you to see if there's any way we can assist with the missed daily deals opportunity.
As a loyal & valued customer we'd hate to lose you over something like this & will do our best to get this resolved tomorrow as quickly as possible.
Regards,
takealot.com
We're sorry to hear of your frustrating experience & can see you're very upset by this. We'll inform our technical & design teams about this as a matter of urgency tomorrow so that they can address the grievances you've raised with regards to the site's error messaging, design & performance.
Furthermore we'll instruct our complaints team to look into the delayed response on your email enquiry & to get in contact with you to see if there's any way we can assist with the missed daily deals opportunity.
As a loyal & valued customer we'd hate to lose you over something like this & will do our best to get this resolved tomorrow as quickly as possible.
Regards,
takealot.com
takealot.com's reply28 Jan 2015, 22:13
Official
Hello RaymondInSA,
We're sorry to hear of your frustrating experience & can see you're very upset by this. We'll inform our technical & design teams about this as a matter of urgency tomorrow so that they can address the grievances you've raised with regards to the site's error messaging, design & performance.
Furthermore we'll instruct our complaints team to look into the delayed response on your email enquiry & to get in contact with you to see if there's any way we can assist with the missed daily deals opportunity.
As a loyal & valued customer we'd hate to lose you over something like this & will do our best to get this resolved tomorrow as quickly as possible.
Regards,
takealot.com
We're sorry to hear of your frustrating experience & can see you're very upset by this. We'll inform our technical & design teams about this as a matter of urgency tomorrow so that they can address the grievances you've raised with regards to the site's error messaging, design & performance.
Furthermore we'll instruct our complaints team to look into the delayed response on your email enquiry & to get in contact with you to see if there's any way we can assist with the missed daily deals opportunity.
As a loyal & valued customer we'd hate to lose you over something like this & will do our best to get this resolved tomorrow as quickly as possible.
Regards,
takealot.com
