POOR TREATMENT BY TAKEALOT WITH NO CARE IN THE WORLD

I am very aggrieved at how takealot treated me as their customer. I order items as i usually do with them and received a message that my parcels had arrived.I proceeded and collected all my items. One of the packaged items was a Claybar kit which contained Clay bar and chemical liquid in a plastic container. The Clay bar kit was in its original box and put in another takealot box when I arrived at home I noticed that the takealot box was extremely wet so I opened to investigate that's when I realized that the Claybar kit boss was soaking wet I also opened it and saw that the bottle containing the chemical was completely empty so I returned it to takealot now they telling me ******* to say they won't replace cause it was not damaged so they expect me to just take it lying down no way they are not honest to business people and should be exposed will never order i would rather use Temu cause they never disappoint won't mind pay for customs.