Poor Support

I have 3 accounts with Takealot.

2 of the accounts are no longer needed as the domains do not exist, meaning the email accounts associated with these two accounts do not exist.

The account linked to the email account that does exist has been de-activated for some reason.

I sent a support request to permanently delete the accounts linked to the email addresses no longer in use, and re-activate the account which does exist,

Support rep**** with an email that I need to go to some link and submit a delete request.

The problem is, this feature sends a verification email, but it will not work because the emails don't exist anymore. I have actually tried this before contacting support, which was the reason for submitting a ticket.

Furthermore they have done nothing to re-activate my working account.

This is the 3rd time I have contacted Takealot support to fulfill my request, but they keep giving the same robot answers.

I have given permission via email, which is accepted under our laws, but still they persist with their same robot support.

I am not even going to bother trying to use their website or app anymore.

I will take my business elsewhere.

This is poor support from such a reputable company.

I wish they would train the support staff to firstly read and secondly understand what the problem is.

Their solution is great if the email accounts existed. But now I am in a unique scenario where the domains were deleted long ago and they are unable/unwilling to assist,