Poor service - twice!

I ordered an ironing board cover from Takealot - it was described as 'Birdie' and the picture showed a cover with a bird design on it. I ordered it and waited for a week for delivery. It was the wrong design - a rather ugly red and yellow floral design instead of the bird. I logged a return and did not hear anything for six days. When I complained, I finally received a call from the courier to arrange delivery. I did not hear anything from Takealot regarding a refund or replacement of the product for a week, until I complained again. Then the ironing board cover was delivered - unbelievably it was exactly the same cover that I had returned a week before!<br> <br> I didn't bother emailing Takealot again, given my previous experiences with trying to communicate with the company.