1 reviews | Active since Mar 2013
Poor service on returns for items delivered damaged and wet
Ordered a glass office table and chair 2 weeks ago, arrived this morning in wet and molded boxes, the boxes are damaged and glass office table is shattered, I can see the broken glass sticking out the original packaging, been trying to organize a return now for more then 4 hours I have spoken to 3 different call center agents, they sent a driver on a motorbike to collect a office table and now no response been trying to organize a return with takealot is impossible their service is disgusting, to deliver damaged goods and the return process is nightmare, their logistics and customer service is beyond pathetic, no customer support, will never do business with q company in the future that can allow such damaged goods to be delivered like this especially in a time of a worldwide pandemic they deliver boxes that are wet and molded, very unhygienic poor poor service
