1 reviews | Active since Jul 2017
Poor service - no compensation for additional time wasted
<p>Placed an order with Takealot on the 25th and paid. As per website order was scheduled for delivery for 31st. Morning of 28th received an sms that order will be delivered before 5pm on the 28th. Waited till 6pm and nothing. No message no update. Only the next morning on the 29th received another sms saying delivery will be on the 31st before 5pm. Waited till after 5pm almost 6pm and still nothing. Logged a complaint/enquiry. Only then was it addressed. I was upset and disappointed and requested compensation. Takealot refused. I advised I will logg a complaint on other platforms. Was reviewed by a team lead and still not. I then said they can cancel my order I am done with them. I want my money back and I will logg complaints everywhere. Could they not just say...okay free delivery on next order. Or R50 voucher...nope nothing. Not happy. </p>
