Poor service from Takealot with zero customer service

I purchased 2 x American Tourister Ellen 3 Piece Set - Grey travel bags at R2003.00 each and 1 x American Tourister Ellen 3 Piece Set (56/68/79) - Oxford Blue travel bags at R2006.00, when i ordered their system showed 6 available of each set. there was a 42% discount available if you used their app which i did. I order a total of 3 sets and paid R6027.00. Only 2 sets were delivered and one outstanding of the American Tourister Ellen 3 Piece Set - Grey. I contacted takealot and was told they would look into this and the next i received a credit note for R2006.00. I went to purchase they American Tourister Ellen 3 Piece Set again and found it to be available BUT at R2669.00. I contacted support again requesting that they send me 1 x American Tourister Ellen 3 Piece Set as stock was still available and i had already paid. But was told by Amber Abrahams from support "unfortunately we can not do so as your account has already been credited.

As for the Price change the seller is allowed to make changes to their products at any time they feel the need to, the possible reason could be due to that the item is in high demand.

If you want you can purchase something similar."

I feel this is totally unacceptable as they should follow up with the supplier and have them send the American Tourister Ellen 3 Piece Set i ordered at the price i had paid as they made the error at the dispatch area and why should i be affected by their mistakes.