Poor service for a misrouted parcel

PATHETIC SERVICE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

I placed an order on the 23rd Order #***9.

I VERIFIED MY FULL ADRESS ON THE APP, I even did a pin drop on the app, and my order was MISROUTED to their Sandton branch.

After getting confirmation it will be delivered on the 25th, I got a call from the branch operator at Sandton to say what had happened, Needless to say, I spoke to CHER from customer service yesterday and she told me it takes 3 days for my order to be shipped from Sandton to Edenvale!!!!!!! 3 Days!!!!!!!!!!!!! After speaking to an AMANDA from customer service today, She told me my order is still in SANDTON!!!!!!!!!!!!!!!!!!!! So because on idiot couldnt read an address correctly, I have to wait???? No really, this is really **** poor serive.

Good luck with Black Friday, Because clearly you will need it Takealot.

#Pathetic