KT
Khangwelo T

1 reviews | Active since Sept 2024

03 Feb 2026, 18:57

Poor service

I'm writing to express my extreme dissatisfaction with the service I've received regarding my order placed on 21st January, which was supposed to be delivered between 2nd-3rd February.

Yesterday, I received a message stating my order would be delivered today, but I didn't receive any communication or delivery. After calling takealot team FIVE times, I was informed that my order was shipped to the wrong storeroom and now I have to wait 3 more working days.

I’m unhappy with the lack of communication and poor service. I took a day off to receive my order, and this experience has been frustrating. I request that my order be prioritized and delivered tomorrow.

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