Poor service

I ordered Christmas gifts from takealot of which I still have a screenshot of my delivery date saying I will receive my items on the 24th of December only to find out the date changed to the 28th and now January. Had this been the case from the beginning I would not have ordered the items! Then I phone their call center only to be told there’s nothing they can do to assist it is what it is. And my second call I spoke to a consultant named dristen who advised only one of my items was delaying the order and that he would send through the rest and I would still have to wait for that one item of which we agreed only to find out all my orders are now January! Never again will I trust them with such orders and their call center agents are no help either. The slowest online service and least helpful online platform