Poor service

I can only describe my experience with Takealot as pathetic. We order on 19 March 2022 . We did not receive the parcel and ask for feedback.The feedback was that the package was send to the wrong warehouse.After a few days we contact Takealot and the feedback we received was that the parcel was lost and they did reorder .Then after 2or 3 days we contact Takealot again and now suddenly one of the items was out of stock.They split the order and the one part of the order was suppossed to be delivered on Friday,1 April. When we contact Takealot they informes us that the package was on the wrong courier .It is now 2 weeks and no reasinable answer or delivering was done by Takealot.I can only explain this as poor incompatent and unacceptable service.My frustration with the lack of competancy is through the roof.I can only rate Takealot with minus 20 stars as I received very poor service from them.It is the 4th of April and still waiting.