LF
Lelanie F

1 reviews | Active since Jun 2019

10 Jun 2019, 08:50

Poor service because of takealot own fault sending the incorrect product and not replacing with initial product ordered.

Good Morning

I ordered the 2 items from takealot and used one of my vouchers however when I received the delivery the one item was correct however I received a baby walker instead of a baby booster chair. I contacted takelot and they collected the item.

However the comment I received back via email was that they don't have the booster chair in stock which is a lie as they have stock in jhb and cpt checked this morning. They then credited my account with R59 so I lost my voucher because of their fault. I am extremely disappointed as we will be travelling away for the holiday. They probably also expect me to pay the delivery fee again.

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