Poor service and no Integrity

Since 3rd of Desember 2022 I am trying to order a bicycle for me daughter to be delivered before Christmas.....that never happened... Apparently they did not know where my address is and I had to send them my pin location... Then all of a sudden the parcel is lost in transit after I confirmed with the courier company that the parcel is at their warehouse and is ready for delivery. Then I get a mail stating that there is nothing in stock (This was after I ordered and paid for it) They then refunded me and I ordered a different bicycle again....now it is the same story all over again.. They have no customer service and no integrity....they just lie to their customers..