Poor service and no communication

<p>I ordered an iten off Takealot.com on monday morning and paid immediatly via my Absa account – The same bank used by Takealot, suggesting the payment went through immediatly. I then queried why my order was still listed as 'awaiting payment' on tuesday. A customer service person named Bronwen claimed I had not paid at which point I resent the proof of payment from Absa AND as a separate PDF via email to Bronwen. She then said she would let me know when payment had been confirmed. I am still waiting for feedback.. Then on wednesday I get an automated mail asking how I rate the service.. How ironic.</p> <p>Please can Takealot just send me my order. </p>