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Ronel O

1 reviews | Active since Feb 2020

22 May 2025, 12:42

POOR SERVICE AND BAD INFORMATION

Just got OVERCHARGED on so called specials as there was NO LIMIT shown on this item or on the shopping cart. Then instead of an item being cancelled, my entire order was cancelled and now i have to WAIT 4 days for a refund. And I can't pay R2k again. Then I called the customer care team and a consultant put the phone down in my ear. You can't speak to a human on the chat, only a useless robot. It's no wonder south africans are starting to prefer amazon over you.

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Replies (1)
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Ronel O's update22 May 2025, 12:49
Reviewer Update
They also have no contact details for an e-mail (not that they actually answer e-mails) or a number on their websites so called contact us section.