Poor service

I bought a book at take a lot to be delivered within 7 working days, on the 7th day I get an email that my order was canceled because the book is out of stock. When I went back online the book was still showing and I logged a complaint two weeks back still today nothing has happened and no one called me. Apparently takealot does that to people because some of my colleagues experience the samething and now they are buying the books somewhere else. The sad thing was my course already started and I had to borrow the textbook. Poor service