Poor service

Good day take a lot,

I would just like to express my frustration with the service that you have provided up until this point.

Order number: ***

I would like to express the following: On Monday the 8th of May I ordered a stainless steel gas stove. I paid an additional amount for same day delivery yet the product was only delivered on the 9th of May.

Upon arrival I noticed that the regulator as well as the pipe was missing.

I immediately asked for a return order on the 9th of May.

On the 10th of May The courier arrived with a s****** which could not fit the gas stove.

The driver of the s****** advised that someone with a bakkie will come and pick up the gas stove.

Yet I’m sitting here and no bakkie has arrived.

II would like to request that someone from take a lot contact me on my cell and provide some sort of explanation for the poor service.

In addition I would like a complete refund on the amount that I paid for the delivery. I would also like to know what is being done by takelot to ensure such back and forth as the emails and sms’s im receiving is bringing me no joy.

Thank you too hello Peter for allowing me to write a review on take a lot service as I was unable to write a review on the take a lot site itself. Apparently the review needs to be reviewed by takealot. Not sure how that makes sense.