Poor Service

I waited at least a week before my parcel was shipped. Fair enough, but when I start tracking the parcel the nightmare started. The parcel was scheduled to be delivered the 18th of June 2021, but already on the 14th I noticed that there was a delivery problem from the Courier side. E - mails were sent to Takealot and we call on a daily basis from the 14th till the 21st of June to find out what is going on with the delivery of the parcel. We needed the parcel at least on the 21st of June, because it was a tent that my daughter needed for a camp that started on the 22nd of June. Each time we contacted Takealot, we emphasized the necessity that the tent needs to be delivered before the 22nd of June 2021 - The original delivery was scheduled for the 18th of June 2021 .Each time when we contacted Takealot, it was said that they will follow up on the parcel and come back to us. E -mails were received from Takealot saying that the parcel will be delivered by the 18th of June 2021.The 18th of June came and there was no delivery of the parcel. In the meantime there was no update on Takealot's webpage regarding the whereabouts of the parcel. The last update was the 14th of June saying "rescheduling of delivery" Eventually my daughter went on the camp without the tent and the tent arrived on the 23rd of June. I want to add this as well, the last few days there was only a e mail from Takealot, stating they will come back to us, but that was that !!! No feedback on the whereabouts of the parcel. There was in the past a lot of complains about this specific Courier that Takealot use and with our luck it WAS THE SAME ONE. Takealot please listen to your Customers, you are going to loose a lot of clients, by using Couriers that cannot comply.