Poor service

Poor service i order at tackalot a pasel an they sent mtheir services are incredibly poor, I ordered a package a week ago. they would deliver it to my work on monday and then it was rescheduled by them for tuesday at half past seven then they called me and said they were at the door. I then told them I am at home, we work until four o'clock. then the man said he would deliver it today today has come and gone nothing has happened this is extremely poor service