WR
Wayne R

1 reviews | Active since Dec 2016

19 Dec 2016, 13:28

Poor Service

<p>I ordered a parcel from Takealot.com on the 8th of December 2016. The promised delivery date was on Saterday the 10th of December 2016. On Monday the 12th of December 2016 I checked the status of my order and saw that the order was cancelled. I contacted Takealot and found that someone on their side cancelled my order! We had to reorder the parcel and would be delivered to me the next day. One week later I phoned again and I was told that the Johannesburg warehouse did not have stock and that they would now only send a request to the Cape Town warehouse to dispatch the parcel to us. Today is the 19th and still no one can give me an answer of what is going on with my order! This is pachetic! It is almost Christmas and I still do not have any feedback when I will receive my parcel. Maby next year Santa must give Takealot.com a break as I am sure he will do a much better job!</p>

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