Poor Service

<p>I placed an order last week monday and the order was said to be delivered on the friday 2nd september under order ********** .</p> <p>No order on friday, right wait till monday. Nothing by the afternoon. So call in and speak with someone who promised a callback after figuring out what happened. Nothing, still waiting for the callback.</p> <p>Call back on tuesday this week, only to find out the order has been replaced with a new one. No call back or follow up to say this has happened.</p> <p> </p> <p>So now to wait again till this friday for an order, i know things can happen. At least a phone call or an email to let me know what has happened could have made the service better.</p> <p> </p> <p>Lost all faith in the company now due to this and would rather go to the shops now.</p>