Poor service

<p>I'm writing to express my complete and utter disappointment with your customer care Dept.</p> <p> </p> <p>I regulary purchase from your site as the prices are normally always good and have never received bad service.</p> <p>last week Thursday I was on your site trying to finalize payment in the checkout for 2 items before your site crashed and went offline. So I left it for a few days.</p> <p> </p> <p>Now last night I tried again however the prices have increased drastically.</p> <p> </p> <p>i wrote to customer care explaining to them that when I was trying to make payment the site crashed.</p> <p> </p> <p>Not my fault your site went down. I just get a lame excuse from Brumilda and Moeneeb that you have to finalize your payment in order to secure the price.</p> <p> </p> <p>i know and that's what I was trying to do before your site crashed and I couldn't complete my payment.</p> <p> </p> <p>really pathetic service from take a lot.</p> <p>no customer care at all.</p> <p> </p> <p> </p>