Poor Service

On Sunday, 14 February 2016 I placed an order with Takealot, whereafter I received an email confirming that my parcel will be delivered on Wednesday, 17 February 2016. On Thursday, 18 February 2016, I have not yet received my parcel (second time), I then sent an email, the lady then rep****, that unfortunately the supplier are out of stock and we have to cancel my order. This is unacceptable, the day I placed the order it did not show that the item is out of stock. Plus how come the day after which I was suppose to receive my parcel I only hear about this? How come only when I've sent an email I was notified about this? Now this is my problem? There is a reason I've placed my order on Sunday already, I need the goods for a birthday party on Saturday. And now there is no way that I will get the goods in time should I replace an order? The lady did not even try to make this worth my while to encourage me to stay a loyal customer, she just said \please accept our apology\". This shouldn't be my problem. I will therefore never support Takealot ever again and will definitely encourage others to also not buy from Takealot again."