MR
Marize R
1 reviews | Active since Dec 2015
07 Dec 2015, 17:23
POOR SERVICE
Received an email from Takealot that my credit for my return has been processed:<br> <br> \We have allocated a credit against your Takealot account for the following returned product: ***<br> <br> The next time you make a purchase from [URL Removed] the credit amount will automatically be deducted from your order total prior to payment."<br> <br> I placed my order"
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takealot.com's replyOfficial
07 Dec 2015, 17:41Hello Mleroux0708,
Our complaints team will be in touch with you shortly to discuss the available options in order to resolve the issue with your credit payment. We apologise for the poor manner in which your complaint was handled. Our complaints team manager will address this with the agent and team leader in question and will be in touch with feedback in the morning.
Once again we're really sorry for the unpleasant experience. We'll make sure that this is sorted out ASAP.
Sincerely,
takealot.com
Our complaints team will be in touch with you shortly to discuss the available options in order to resolve the issue with your credit payment. We apologise for the poor manner in which your complaint was handled. Our complaints team manager will address this with the agent and team leader in question and will be in touch with feedback in the morning.
Once again we're really sorry for the unpleasant experience. We'll make sure that this is sorted out ASAP.
Sincerely,
takealot.com
takealot.com's reply07 Dec 2015, 17:41
Official
Hello Mleroux0708,
Our complaints team will be in touch with you shortly to discuss the available options in order to resolve the issue with your credit payment. We apologise for the poor manner in which your complaint was handled. Our complaints team manager will address this with the agent and team leader in question and will be in touch with feedback in the morning.
Once again we're really sorry for the unpleasant experience. We'll make sure that this is sorted out ASAP.
Sincerely,
takealot.com
Our complaints team will be in touch with you shortly to discuss the available options in order to resolve the issue with your credit payment. We apologise for the poor manner in which your complaint was handled. Our complaints team manager will address this with the agent and team leader in question and will be in touch with feedback in the morning.
Once again we're really sorry for the unpleasant experience. We'll make sure that this is sorted out ASAP.
Sincerely,
takealot.com