CV
Charl V
1 reviews | Active since May 2011
15 Dec 2015, 13:43
Poor return process
Product falsely advertised, logged a return. They arranged twice for a pick up, nobody pitches. Managers promise to phone me back with feedback, nothing!
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Replies (1)
takealot.com's replyOfficial
15 Dec 2015, 15:58Hello charl25,
Thank you for taking Ashantay from our complaints team's call to assist with this matter. We apologise for the troubles you've experienced with this order and that your collection hasn't taken place yet. We are liaising with our returns department to get some insight into this delay and we'll make sure that the returned product is collected ASAP.
Our complaints team will revert back to you as soon as they've received the necessary feedback to assist with this matter further.
Sincerely,
takealot.com
Thank you for taking Ashantay from our complaints team's call to assist with this matter. We apologise for the troubles you've experienced with this order and that your collection hasn't taken place yet. We are liaising with our returns department to get some insight into this delay and we'll make sure that the returned product is collected ASAP.
Our complaints team will revert back to you as soon as they've received the necessary feedback to assist with this matter further.
Sincerely,
takealot.com
Best regards,
takealot.com's reply15 Dec 2015, 15:58
Official
Hello charl25,
Thank you for taking Ashantay from our complaints team's call to assist with this matter. We apologise for the troubles you've experienced with this order and that your collection hasn't taken place yet. We are liaising with our returns department to get some insight into this delay and we'll make sure that the returned product is collected ASAP.
Our complaints team will revert back to you as soon as they've received the necessary feedback to assist with this matter further.
Sincerely,
takealot.com
Thank you for taking Ashantay from our complaints team's call to assist with this matter. We apologise for the troubles you've experienced with this order and that your collection hasn't taken place yet. We are liaising with our returns department to get some insight into this delay and we'll make sure that the returned product is collected ASAP.
Our complaints team will revert back to you as soon as they've received the necessary feedback to assist with this matter further.
Sincerely,
takealot.com
Best regards,