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Saffer72 ZA

1 reviews | Active since Mar 2009

20 Jul 2015, 11:19

Poor response to query

I've had numerous problems with the 3D secure payments in the past. Recently I've been able to make payments successfully, but over the weekend I got an error. When I reported it, I received a really poor response about me having to register my card and what not. There are genuine problems with the 3D secure payments, and it seems like they don't want to acknowledge that.

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Replies (1)
takealot.com
takealot.com's reply20 Jul 2015, 11:26
Official
Hello shivanj,

We're sorry to hear of the troubles you've experienced with 3D secure and will get our complaints team to look into this to get a bit more insight into the matter. They'll be in touch with feedback as soon as possible.

Sincerely,
takealot.com

Best regards,