1 reviews | Active since Nov 2016
Poor Refund Service !!!
<p>After my Return was lodge, excepted for a Refund, on the 12 October 2016, Iam still waiting for my Bank account to be credited!!</p> <p>2 weeks of emails, phone calls, and still no answer, no refund.!!</p> <p>Iam so disappointed with Takealot.com Service. How can you guys not know where my money is ???</p> <p>I will not recommend Takealot to any of my family and friends. And will in future avoid shopping at Takelot.</p> <p> </p>
Hello daleen-gerber,
We sincerely apologise for the unpleasantness you have endured.
Thank you for taking our teams call today and granting us the opportunity to clarify the details regarding your concerns with you over the phone.
Thank you for your time, patience and understanding.
Regards
Takealot.com
Hello daleen-gerber,
We sincerely apologise for the unpleasantness you have endured.
Thank you for taking our teams call today and granting us the opportunity to clarify the details regarding your concerns with you over the phone.
Thank you for your time, patience and understanding.
Regards
Takealot.com
There was NO clarification. Only questions ask, me explaing again like I did the past 2 weeks. We are not talking about R 40 or R 400 rand. It is R4000 of which I could have earn Interest on. I will seek Legal Advise on condition that the funds reflect in my Bank Aaccount within 24 hours
There was NO clarification. Only questions ask, me explaing again like I did the past 2 weeks. We are not talking about R 40 or R 400 rand. It is R4000 of which I could have earn Interest on. I will seek Legal Advise on condition that the funds reflect in my Bank Aaccount within 24 hours
After 21 days, YES 3 WEEKS, I still have not received ANY REFUND. Never have I experience such bad service from a big Online shopping Company !!!
After 21 days, YES 3 WEEKS, I still have not received ANY REFUND. Never have I experience such bad service from a big Online shopping Company !!!
Take Note; From my Bank;
Resolution Centre
1:53 PM (14 minutes ago)
to me
Good day
Please be advised that we have checked the Bidvest Bank’s suspense account and there is no proof of refund, we checked with our Back office and Nostro department and they also couldn’t trace the funds.
Take Note; From my Bank;
Resolution Centre
1:53 PM (14 minutes ago)
to me
Good day
Please be advised that we have checked the Bidvest Bank’s suspense account and there is no proof of refund, we checked with our Back office and Nostro department and they also couldn’t trace the funds.
At last, I recieved my refund.
Thank you Maxine @ TAKEALOT.com
At last, I recieved my refund.
Thank you Maxine @ TAKEALOT.com