KH
Katlego H

1 reviews | Active since Jul 2016

22 Sept 2020, 13:29

Poor products even worse customer experience

In less than 2 months, the product would charge but not switch on. It had to have battery change by the manufacturer for, After that the product would not move past the home screen or switch off. It would continuously start and switch off, all by itself. Takealot refused a refund, they said because the product had been opened (by the manufacturer it falls out of warranty, but it was opened by the supplier. Worst of money, poor customer experience.

Takealot also does not allow for telephonic engagement and you have to continuously log a request through email, I was told to read their returns policy.

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