Poor, poor, poor Service and *************.

I ordered on 26 March 2025 and was given the option to pay R75 extra for my goods to be delivered on 27 March 2025. On the day of delivery I received a message that I have to wait until 28 March 2025. I got **********. Nowhere to complain and request a refund for the R75 that now went to waste. I must say. I am now likely to prefer Amazon no matter if I oay more with them. I really would like my R75 back. Hope the reply with an answer where I can do a refund for the R75 and an apology.