POOR - NON EXISTANT SERVICE DELIVERY

<p>I recently purchased an item from takealot.com using mobicred that was offered to me by Takealot.com. I paid with mobicred credit but up to this day I have not recieved the item which I "purchased." I spoke to lady by the name of Ruth Saal who said she would help me sort out this problem. I have phoned both mobicred and takealot (Ruth) who keep blaming one another for the errors. How will we get past this naming and shaming one another and sort out the problem at hand.</p> <p>There is a promotion on the item that I want to purchase on the takealot site for the promotion price but when I want to pay, this amount changes to the out of promotion price thus my credit is getting rejected all the time and Takealot keep blaming the other party. Is this so difficult to understand or is it me. I have been trying since Monday to sort this problem out with Ruth who still cannot find out what is the issue (Wednesday today), I have spent over R150 phoning Takealot and Mobicred and now I have run out of patience and money trying to resolve an issue that is not mine !!!</p>