Poor new warranty category
I live on a small holding and buy multiple items from Takealot monthly. I love the convenience and product selection and up until recently the ease of returning defective products. There is now a new Manufacturer warranty category where takealot states "Takealot does not facilitate any manufacturer warranty returns, please contact the manufacturer directly for any warranty claims" I ordered a 100watt laptop charger that is defective. I now need to deal directly with the supplier and courier it back to them in the hope of a replacement. Not having to do this is precisely why I will buy items from Takealot over any other online platform. Please add a filter to your platform to enable me to eliminate buying any items that have this type of warranty. I do not want to buy them EVER!
