Poor inexcusable service from Takealot

On the 10th September I ordered 2 items from Takealot for almost R1000 in value and from whom I have been dealing with for some years now.It was confirmed that my goods would be delivered by the 20th of September.I received an e-mail on the 21st September a day after my delivery was due informing me they were waiting for stock.I managed after some effort to find a contact phone number and after speaking to a person I was informed they could not tell me when they would have the stock.I then decided to cancel the order after informing them that I was never told when placing the order that they had no stock.I have also told them to strike my name from their clients list as I no longer wish to deal with them again.This ws absolutely shocking service and seems to have gone down as I have read by the many complaints online.