POOR FEEDBACK, STRUGGLING TO GET A REFUND!

POOR FEEDBACK

NEVER IN MY LIFE SINCE I STARTED BUYING FROM TAKEALOT, HAVE I EVER HAD A PROBLEM WITH TAKEALOT... UP UNTILL TODAY 26 JANUARY 2021!

SO, I am writing this review to COMPLAIN about a matter not being resolved since 2 January 2021 from TAKEALOT side. I am so upset. We bought a bicycle from Takealot but had numerous troubles with it. We tried returning the bicycle via takealot, but the 6 month period had already passed. Takealot teferred me to the Supplier as the bicycle had a 2 year warrantee with the supplier. I contacted the supplier, they were all eager to reply and collected the bicycle. The Supplier already did a credit back into the Takealot account and the supplier sent Takealot a Credit Note.

Takealot STILL DIDNT REFUND ME...

But unfortunately... since 2 January... we are struggling to get a refund!

Takealot keep asking me for a credit note... how irrelevant and UNPROFESSIONAL.

I BOUGHT THE BICYCLE FROM TAKEALOT, SO TAKEALOT MUST REFUND ME! TAKEALOT HAS TO CONTACT THE SUPPLIER FOR A CREDIT NOTE! NOT ME! THE SUPPLIER ALREADY COLLECTED THE BICYCLE FROM ME! THE SUPPLIER ALREADY DID A CREDIT INTO THE TAKEALOT ACCOUNT. TAKEALOT NOW NEED TO REFUND ME! Everytime I phone Takealot I speak to someone else... NOTHING GETS RESOLVED!!! I AM NOW FED UP WITH THIS SITUATION! I AM FRUSTRATED!!!

My Son is without a bicycle and I am frustrated since 2 January 2021.