1 reviews | Active since Jul 2013
Poor Delivery Service
<p>On more then two occasions has TAKEALOT.com failed to efficiently have my package delivered & requested me to change my order particulars. TAKEALOT.com has repeatedly sent my packages to the incorrect HUB for delivery & then request me to make EFT payments because they incorrectly shipped my parcels & the 3rd party does not accept cash on delivery payments.</p> <p> </p> <p>Then why do I get offered this as a payment option on your website?</p> <p>This issue was discussed before when the same error occurred & was told it will be investigated & corrected, now this has happened again & the correction of your incompetence, once again, at my expense.</p> <p> </p> <p>I suggest you get a different courier company.</p> <p> </p> <p>I am now waiting to hear the excuses again...</p>
Hello jamas747,
We are terribly sorry about the unpleasant experience you had with us recently, regarding the change of delivery and payment methods
Our complaints team will be in contact shortly to offer further assistance.
We appreciate the time taken to bring this to our attention and have escalated the matter in the meantime.
Regards
Takealot.com
Hello jamas747,
We are terribly sorry about the unpleasant experience you had with us recently, regarding the change of delivery and payment methods
Our complaints team will be in contact shortly to offer further assistance.
We appreciate the time taken to bring this to our attention and have escalated the matter in the meantime.
Regards
Takealot.com
