MB
Mongezi B

1 reviews | Active since Jun 2018

11 Jan 2019, 19:40

Poor delivery order ***5

Pathetic delivery service. My delivery was scheduled for 09/01/2019 that date was not met because I provided an incorrect cell number. Then I was prommised delivery of 10 Jan but still nothing. E mails were sent for 11 Jan delivery but still nothing happened. I called Takealot about 5 times on Friday and the was a time when they said definetly Skynet will deliver before 19:00 on Friday 11 Jan but still nothing. At 18:55 when I called I was then informed that Skynet doesn't deliver on weekends. I very disappointed with Takealot.com on this pathetic service because I felt that the call centre agents were washing their hands and shifting the blame to Skynet but to my support my contract is with Takealot.com and not Skynet.

Order in question # ********** 5

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