1 reviews | Active since Oct 2024
Poor Delivery
I am writing to express my frustration regarding my order (#***). Here are the key issues I encountered:
Initial Delivery Date: Scheduled for September 23rd.
Driver claimed he forgot the package at the warehouse. Promised delivery the next day, which did not occur. Rescheduled Delivery: Set for September 30th, before 17:00.
I canceled plans and rearranged my day to wait for the delivery. Driver arrived at 21:00, causing significant inconvenience. Condition of Package:
Boxes were wet upon arrival. Items inside were also soaked. Incorrect Items Delivered:
Several items were missing from my order. A blender, which I did not order, was delivered instead. Your team returned later to correct this mistake, but the experience was still disappointing. I expect better service from Takealot. Please let me know how you plan to address these issues and if any compensation is available for the inconvenience caused.
Thank you for your prompt attention to this matter. I look forward to your response.
