DW
Debbi W

1 reviews | Active since Mar 2009

02 Sept 2016, 08:24

Poor customer support Takelot.com

<p>I bought a cellphone from Takelot but cannot use the warranty as Takelot refuses to provide me an invoice or proof of payment with the cellphone's IMEI number on it. Considering Takelot supports the Samsung warranty it is unacceptable that a customer cannot obtain this for insurance/warranty use.</p>

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Replies (1)
takealot.com
takealot.com's reply02 Sept 2016, 16:08
Official

Hello djwin,

We are terribly sorry about the unpleasant experience you had with us recently.

Thank you for taking our complaints teams call today and allowing us to clarify all the detail with you.

Regards

Takealot.com