Poor Customer Service / Poor Aftersales Service / Lame Excuses

I am truly disgusted with the service received from TakeAlot.com. Firstly upon placing my order, the send me the WRONG Phone, I had to wait a week for my replacement to be issued Where takealot could not indicate where during the order process I got issued the incorrect product) and after having to fight because the website indicated stock availability but takealot.com decided to refund me instead after I clearly indicated in email "I WANT THE CORRECT REPLACEMENT". I have since had my phone & wireless earbuds for less than a month. One of my earbuds (Left bud) is not functioning at all. (Not Charging / Switching on). Upon enquiring Today from Takealot, I apparently need to send the entire order back a 3rd time to be replaced as they " The Supplier" will not issue a replacement if only the buds are sent back. What a load of *****. So what the Consultant indicated is, that I need to be phoneless for possibly a week (Maybe more depending on how slow they are), so they can replace my entire order again (Then hoping I get the correct products again.

I am disgusted in this lame excuse. Will never use takealot again... 1 Star rating is even way too much for what they deserve at this point. Highly disappointed.